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Salesforce - Necessidad
Salesforce Service Cloud

What to Expect From Salesforce Service Cloud

Salesforce Service Cloud lets you quickly adapt to change, to deliver trusted service from anywhere. Scale your support and providing customers with self-service options. Here, they can resolve simple issues with access to guided processes and find answers to frequently asked questions (FAQs). Customers can start a conversation with intelligent

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How CRM is Helping Small Business

HOW CRM SYSTEM IS HELPING SMALL BUSINESSES OPERATE EFFECTIVELY

Technology has become an excellent tool for Small Businesses to thrive in highly competitive markets. Small Business effectiveness and efficiency are no longer measured solely by employee numbers and infrastructure. With proper use of technology, small business owners have been able to transform their organizations and become more competitive among

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5 Tips to Help You Implement Salesforce

5 Tips to Help You Implement Salesforce for Your Organization

1 Work with a trusted implementation partner   Because your Salesforce CRM will be a long-term investment in your company, working with a trusted implementation partner means having an expert on your side. There are a couple of things to consider. If the partner is adequately qualified Partner’s level of

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Your Business Needs A CRM

5 SIGNS YOUR BUSINESS NEEDS A CRM SYSTEM

Are you considering having a CRM but you’re not sure if your business is ready to make that investment decision – Here are 5 signs your organisation needs a CRM system: 1. You have no single customer data repository Your sales and customer service agents are getting overwhelmed using spreadsheets,

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Advantages of Cloud CRM

ADVANTAGES OF A CLOUD CRM

There are numerous cloud CRM systems today in the technological market but Salesforce initiated the cloud CRM system concept in 1999. Cloud computing upended the traditional on-premise model, dramatically cutting costs and reducing risk. Salesforce has refined data centre operations and helped the cloud computing industry develop to its current

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Scenarios to Consider Resco for Salesforce

It was on a trip to California, after visiting a wine tour vineyard, that I first realized I was not afraid of heights but rather of depths. The most recent reminder was at the rope bridge on the tour of the famous show “Game of thrones” in Northern Ireland. One

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Why you need Salesforce-Resco Implementation partner

Imagine you work with a non-profit organisation that already has Salesforce Non-Profit Success Pack and has selected Resco to support its offline capability need. You have a small team that provides the day-day IT support your organisation needs and a team member suggested bringing a Salesforce-Resco partner onboard. You are

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