Blog - Necessidad

Optimize Field Service Teams with Salesforce

Jide 12 July 2022

Salesforce field service connects your field service teams, contractors, and customers on the number one CRM platform to deliver mission-critical service. When a work order comes in, dispatchers have a complete view of customer information, asset details, and warranties to improve service margins, and can use AI-powered recommendations to suggest

Salesforce Service Cloud

Jide 7 July 2022

With Salesforce Service Cloud, you can deliver a complete view of the customer and save your employee’s time with intelligent productivity tools. Since it’s built on the Salesforce platform, you can bring an all your customer data from any department or backend system and easily drag-and-drop to change the layout

Ditch Spreadsheets and Connect All Your Processes With Salesforce

Jide 4 July 2022

It is common for businesses to generate a ton of data and have their folks overwhelmed by spreadsheets. Salesforce Service Cloud helps you take all that information, organize it, and better understand it so your teams can make better decisions and take appropriate actions. How? First, Salesforce brings all of

Serve Customers on Every Channel With Salesforce

Jide 30 June 2022

Providing excellent customer support is important to every business. But supporting customers over multiple channels like email, phone, SMS and the Web can be challenging, especially when you have disjointed systems, manual processes, and tons of support cases, where time is of the essence. Salesforce can help you route customer

What to Expect From Salesforce Service Cloud

Jide 27 June 2022

Salesforce Service Cloud lets you quickly adapt to change, to deliver trusted service from anywhere. Scale your support and providing customers with self-service options. Here, they can resolve simple issues with access to guided processes and find answers to frequently asked questions (FAQs). Customers can start a conversation with intelligent

Choose the Right CRM for Your Non-profit There are Several CRMs Available

Jide 21 June 2022

Understanding the benefits each offer and the differences between them will assist you in selecting the best CRM one for your organisation. Some essential aspects to consider when you explore the CRM industry landscape include: Understanding your requirements and priorities: You should consider your goals and objectives, what are you

HOW CRM SYSTEM IS HELPING SMALL BUSINESSES OPERATE EFFECTIVELY

Jide 25 May 2022

Technology has become an excellent tool for Small Businesses to thrive in highly competitive markets. Small Business effectiveness and efficiency are no longer measured solely by employee numbers and infrastructure. With proper use of technology, small business owners have been able to transform their organizations and become more competitive among

5 Tips to Help You Implement Salesforce for Your Organization

Jide 18 May 2022

1 Work with a trusted implementation partner Because your Salesforce CRM will be a long-term investment in your company, working with a trusted implementation partner means having an expert on your side. There are a couple of things to consider. If the partner is adequately qualified Partner’s level of

5 SIGNS YOUR BUSINESS NEEDS A CRM SYSTEM

Jide 12 May 2022

Are you considering having a CRM but you’re not sure if your business is ready to make that investment decision – Here are 5 signs your organisation needs a CRM system: 1. You have no single customer data repository Your sales and customer service agents are getting overwhelmed using spreadsheets,

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